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Qualys · SecurityAug 18, 2026, 06:41 UTC 7 weeks ago

US Platform 1: Lag observed on VM scan events (IM-12823)

MinorNot disclosedUpdated 2h ago
Aug 18, 06:41 UTCAug 20, 16:44 UTC
Duration
2d 10h
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
60 incidents
Affected
Vulnerability Management (VM)US Platform 1 - Vulnerability Management (VM)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 20, 16:44 UTC
    This incident has been resolved.
  2. Monitoring · Aug 20, 15:10 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Aug 19, 23:10 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Aug 19, 02:50 UTC
    We are currently investigating this issue.
  5. Monitoring · Aug 18, 20:49 UTC
    A fix has been implemented and we are monitoring the results.
  6. Investigating · Aug 18, 13:11 UTC
    We are currently investigating this issue.
  7. Monitoring · Aug 18, 08:49 UTC
    A fix has been implemented and we are monitoring the results.
  8. Identified · Aug 18, 07:15 UTC
    The issue has been identified and a fix is being implemented.
  9. Investigating · Aug 18, 06:41 UTC
    Qualys Cloud Operations team is currently investigating an issue since lag observed on VM scan events. Scans are getting finished but not processed and is having an impact only on VM. Further details will be provided as they become available. The ticket reference for this incident is IM-12823.

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