Who is down right now

Qualys · SecurityAug 5, 2026, 08:18 UTC 2 months ago

IN Platform 1: High Portal Indexing Lag (IM-12804)

MinorNot disclosedUpdated 3h ago
Aug 5, 08:18 UTCAug 7, 17:10 UTC
Duration
2d 8h
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
60 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Unified Dashboard (UD)IN Platform 1 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)IN Platform 1 - AssetView (AV)IN Platform 1 - Cloud Agent (CA)IN Platform 1 - Unified Dashboard (UD)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 7, 17:10 UTC
    This incident has been resolved.
  2. Monitoring · Aug 5, 20:16 UTC
    We have implemented a fix and are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
  3. Identified · Aug 5, 20:07 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Aug 5, 08:18 UTC
    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys Ind Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

More from Qualys

Full history
MinorOct 8, 11:15 UTC
US Platform 4: VM Scans Erroring Out (IM-12906)lasted 5h 49m
MinorOct 7, 10:39 UTC
US Platform 1: Cloud Agent delay in data processing (IM-12901)lasted 3d 4h
MinorOngoingOct 7, 08:11 UTC
IN Platform 1: Performance issues observed on VMDR pages (IM-12904)still open
MinorOct 6, 12:57 UTC
EU Platform 1: Slowness on VMDR Module page (IM-12900)lasted 6h 34m
CriticalOct 6, 07:47 UTC
IN Platform 1: UI logins and API Authencation failing(IM -12899)lasted 7h 52m
MinorOct 6, 03:14 UTC
US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]lasted 16h 9m