Who is down right now

Qualys · SecuritySep 1, 2026, 14:13 UTC 5 weeks ago

EU Platform 1: High Lag on Data Sync Service [IM-12841]

MinorNot disclosedUpdated 3h ago
Sep 1, 14:13 UTCSep 2, 16:44 UTC
Duration
26h 31m
Impact
Minor
Root cause
Not disclosed
Qualys, 90 days
60 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)EU Platform 1 - Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)EU Platform 1 - AssetView (AV)EU Platform 1 - Cloud Agent (CA)EU Platform 1 - Vulnerability Management (VM)EU Platform 1 - Unified Dashboard (UD)
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 2, 16:44 UTC
    This incident has been resolved.
  2. Monitoring · Sep 1, 22:39 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Sep 1, 16:44 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Sep 1, 14:13 UTC
    Qualys Cloud Platform Operations is currently investigating an issue causing performance degradation in AV, AI, New VM Dashboard, and CAUI module on Qualys EU Platform 1. Some users may notice that VM and PC data are taking longer than expected to appear in AV, the AI New VM Dashboard, and the Cloud Agent UI.

More from Qualys

Full history
MinorOct 8, 11:15 UTC
US Platform 4: VM Scans Erroring Out (IM-12906)lasted 5h 49m
MinorOct 7, 10:39 UTC
US Platform 1: Cloud Agent delay in data processing (IM-12901)lasted 3d 4h
MinorOngoingOct 7, 08:11 UTC
IN Platform 1: Performance issues observed on VMDR pages (IM-12904)still open
MinorOct 6, 12:57 UTC
EU Platform 1: Slowness on VMDR Module page (IM-12900)lasted 6h 34m
CriticalOct 6, 07:47 UTC
IN Platform 1: UI logins and API Authencation failing(IM -12899)lasted 7h 52m
MinorOct 6, 03:14 UTC
US Platform 3: Container Security (CS) Users may experience a delay in scan processing for containers [IM-12886]lasted 16h 9m