Incidentsby IbisIN Platform 1: UI logins and API Authencation failing(IM -12899)
Oct 6, 07:47 UTCOct 6, 15:39 UTC
Duration
7h 52m
Impact
Critical
Root cause
Not disclosed
Qualys, 90 days
60 incidents
Affected
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)CertView (CERT)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)Out-of-Band Configuration Assessment (OCA)Network Passive Sensor (PS)Patch Management (PM)PCI Compliance (PCI)
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 6, 15:39 UTC
This incident has been resolved.
- Monitoring · Oct 6, 10:59 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 6, 07:47 UTC
The Qualys Cloud Platform Operations team is currently investigating an issue affecting the Qualys IN Platform 1. As a result, customers may experience a UI login and API issue. Please note that there is no impact on scan processing functionality. Further updates will be provided as they become available.
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