Delays in Alerting Endpoint/Agent Data
Aug 23, 19:01 UTCAug 23, 20:05 UTC
Duration
1h 4m
Impact
Informational
Root cause
Not disclosed
Rapid7, 90 days
9 incidents
Affected
InsightIDR (US1) - Event ProcessingInsightIDR (EU) - Event ProcessingInsightIDR (US3) - Event Processing
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 23, 20:05 UTC
This incident has been resolved.
- Monitoring · Aug 23, 20:01 UTC
We are continuing to monitor for any further issues.
- Monitoring · Aug 23, 19:53 UTC
We are continuing to monitor for any further issues.
- Monitoring · Aug 23, 19:26 UTC
Rapid7 has released a fix and is currently monitoring the active state
- Identified · Aug 23, 19:04 UTC
Rapid7 has identified the underlying issue and are trying to identify a workaround right now.
- Investigating · Aug 23, 19:01 UTC
We are currently experiencing delays in processing Endpoint/Agent data alerts. As a result, some alerts may be delayed in appearing within the platform . Impact: Customers may notice delayed visibility into certain endpoint/agent-based alerts. No data has been lost; this is strictly a processing delay. Current Status: Rapid7 is actively investigating
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