Incidentsby IbisCollection from 3rd Party Cloud Based Event Source Degraded
Oct 29, 17:05 UTCOct 29, 21:51 UTC
Duration
4h 46m
Impact
Major
Root cause
Not disclosed
Rapid7, 90 days
9 incidents
Affected
InsightIDR (US1) - Event CollectionInsightIDR (US1) - Cloud Event CollectionInsightIDR (US1) - Event ProcessingInsightIDR (EU) - Event CollectionInsightIDR (EU) - Cloud Event CollectionInsightIDR (EU) - Event ProcessingInsightIDR (CA) - Event CollectionInsightIDR (CA) - Cloud Event CollectionInsightIDR (CA) - Event ProcessingInsightIDR (AU) - Event CollectionInsightIDR (AU) - Cloud Event CollectionInsightIDR (AU) - Event ProcessingInsightIDR (AP) - Event CollectionInsightIDR (AP) - Cloud Event Collection
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 29, 21:51 UTC
This incident has been resolved.
- Monitoring · Oct 29, 19:28 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 29, 17:41 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 29, 17:38 UTC
We are continuing to work on a fix for this issue.
- Identified · Oct 29, 17:05 UTC
Rapid7 is currently aware of a degradation issue with one of our service providers. As a result, some cloud based event sources and collectors may be effected. Our teams are closely monitoring the situation. We appreciate your patience and will provide updates as more information becomes available.
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