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Rapid7 · SecurityNov 18, 2025, 13:10 UTC 10 months ago

Threat Command and Threat Intelligence - User Interface and API Degradation

MinorNot disclosedUpdated 2h ago
Nov 18, 13:10 UTCNov 18, 17:24 UTC
Duration
4h 14m
Impact
Minor
Root cause
Not disclosed
Rapid7, 90 days
9 incidents
Affected
User InterfaceThreat Command (EU) - APIThreat Command (EU) - User InterfaceThreat Command (US) - APIThreat Command (US) - User InterfaceThreat Command (AP) - APIThreat Command (AP) - User InterfaceThreat Command (CA) - APIThreat Command (CA) - User InterfaceThreat Command (AU) - APIThreat Command (AU) - User InterfaceThreat Intelligence Platform (EU) - APIThreat Intelligence Platform (EU) - User InterfaceThreat Intelligence Platform (US) - API
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Nov 18, 17:24 UTC
    This incident has been resolved.
  2. Monitoring · Nov 18, 15:38 UTC
    We are continuing to monitor the recovery from this incident and are seeing steady improvements in service availability.
  3. Investigating · Nov 18, 13:10 UTC
    We are currently investigating an issue affecting Threat Command. Customers may experience intermittent login failure, API and user interface errors. Our engineering teams are actively working to identify the cause and restore normal service.

More from Rapid7

Full history
MinorOct 8, 08:00 UTC
Vulnerability Management Increased Latencylasted 1h 38m
MinorSep 30, 10:02 UTC
Alert and Investigation Creation Delayslasted 43m
MinorSep 20, 11:33 UTC
Vulnerability Management - Dashboard and Reporting Degradationlasted 1h 53m
MinorSep 19, 11:49 UTC
Vulnerability Management - Dashboard and Reporting Degradationlasted 25m
MinorSep 16, 13:51 UTC
Command Platform Dashboard Degraditionlasted 32m
NoticeSep 16, 09:27 UTC
Rapid7 Customer Portal Degradationlasted 7h 4m