Degraded Performance in US1 for Dashboards, Remediation Projects, and Goals
Nov 18, 13:34 UTCNov 19, 00:59 UTC
Duration
11h 25m
Impact
Major
Root cause
Not disclosed
Rapid7, 90 days
9 incidents
Affected
User InterfaceInsightVM (US1) - User Interface
Final update
This incident has been resolved.
Timeline
- Resolved · Nov 19, 00:59 UTC
This incident has been resolved.
- Monitoring · Nov 18, 17:30 UTC
Performance for Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region has stabilized. Our engineering teams continue to investigate the earlier performance degradation to ensure it does not recur.
- Investigating · Nov 18, 15:30 UTC
We are aware of a continued performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.
- Monitoring · Nov 18, 13:34 UTC
Through our investigation, performance and availability has improved. We continue to monitor performance across Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region.
- Investigating · Nov 18, 02:07 UTC
We are continuing our investigation into the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load. Further updates will be provided as soon as more information becomes available.
- Investigating · Nov 17, 22:56 UTC
Our team continues to investigate the performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals in the US1 region. Some requests may still be slower than usual or fail to load. We will provide another update as soon as more information becomes available.
- Investigating · Nov 17, 16:00 UTC
We are aware of a performance degradation affecting Vulnerability Management Dashboards, Remediation Projects, and Goals. Some requests for a subset of dashboard cards may be slower than usual or fail to load. Our teams are actively investigating and working to restore normal performance.
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