Incidentsby IbisDegradation of Command Platform
Apr 13, 15:45 UTCApr 13, 16:35 UTC
Duration
50m
Impact
Minor
Root cause
Not disclosed
Rapid7, 90 days
9 incidents
Affected
User InterfaceSIEM (US1) - User InterfaceSIEM (EU) - User InterfaceVulnerability Management (US1) - User InterfaceApplication Security (US1) - User InterfaceApplication Security (EU) - User InterfaceVulnerability Management (EU) - User InterfaceVulnerability Management (AP) - User InterfaceSIEM (CA) - User InterfaceSIEM (AU) - User InterfaceVulnerability Management (CA) - User InterfaceVulnerability Management (AU) - User InterfaceApplication Security (CA) - User InterfaceApplication Security (AU) - User Interface
Final update
This incident has been resolved. Thank you for your patience and cooperation as we investigated and remediated.
Timeline
- Resolved · Apr 13, 16:35 UTC
This incident has been resolved. Thank you for your patience and cooperation as we investigated and remediated.
- Monitoring · Apr 13, 16:14 UTC
A fix has been implemented and we are continuing to monitor our recovery.
- Investigating · Apr 13, 15:45 UTC
We are currently investigating an issue affecting Command Platform Login and Navigation between Command Platform Experiences. Customers may experience login latency and latency navigating through the User Interface. Our engineering teams are actively working to identify the cause and restore normal service. Updates will be posted here as they become available.
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