Investigating elevated site errors and issues accessing media
May 18, 17:39 UTCMay 18, 21:04 UTC
Duration
3h 25m
Impact
Minor
Root cause
Not disclosed
Reddit, 90 days
3 incidents
Affected
Desktop WebMobile WebReddit Media StorageNative Mobile Appsreddit.com - Desktop Webreddit.com - Mobile Webreddit.com - Native Mobile Apps
Final update
This issue is now resolved. We're seeing consistent loading across feeds, posts and search. Media should now be appearing as expected.
Timeline
- Resolved · May 18, 21:04 UTC
This issue is now resolved. We're seeing consistent loading across feeds, posts and search. Media should now be appearing as expected.
- Monitoring · May 18, 19:44 UTC
A fix has been implemented and we're seeing recovery. We're continuing to monitor the situation!
- Identified · May 18, 18:06 UTC
The issue has been identified and we are working on implementing a fix. While this is ongoing, you may encounter errors and general loading issues across feeds, posts, and search. Recently uploaded images and videos may not appear as expected.
- Investigating · May 18, 17:39 UTC
We are currently investigating this issue.
More from Reddit
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2300:23 UTC | Mods Unable to Approve Content | minor | 1h 4m |
| Sep 119:51 UTC | Elevated site errors | major | 1h 32m |
| Jul 2515:05 UTC | Degraded performance across the site | major | 1h 22m |
| May 2020:58 UTC | Investigating elevated errors and issues loading comments | none | 59m |
| May 800:47 UTC | AWS availability causing degradation in user experiences for various services | minor | 3d 13h |
| May 523:44 UTC | Search experience and subreddit experience is degraded | none | 34m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.