Dashboard not updating in real time; Some Workflows SDK requests timing out
Oct 15, 20:58 UTCOct 15, 22:33 UTC
Duration
1h 35m
Impact
Minor
Root cause
Not disclosed
Render, 90 days
15 incidents
Affected
Render DashboardWorkflowsOregon - WorkflowsFrankfurt - WorkflowsOhio - WorkflowsSingapore - WorkflowsVirginia - Workflows
Final update
This incident has been resolved.
Timeline
- Resolved · Oct 15, 22:33 UTC
This incident has been resolved.
- Monitoring · Oct 15, 21:53 UTC
Our upstream provider has resolved the issue, and affected Render services have recovered. We’re continuing to monitor.
- Identified · Oct 15, 20:58 UTC
We've identified an issue with an upstream cloud provider that is affecting real-time updates on Render. Since approximately 19:10 UTC: - Dashboard: Deploy status, service events, and service and task run statuses may not update automatically. Refresh the page to see the current state. - SDK calls that wait for a task run to finish may fail with a 500 error after about 60 seconds. The task runs themselves keep running and complete normally. To check a task run's status, use GET /v1/task-runs/{taskRunId}. Deploys, running services, databases, and logs are not affected.
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