Incidentsby IbisAIC and ARMS reporting is currently experiencing a service disruption.
Mar 31, 18:27 UTCApr 1, 10:35 UTC
Duration
16h 8m
Impact
Critical
Root cause
Not disclosed
SailPoint, 90 days
25 incidents
Affected
Ireland North EuropeFrankfurt eu-central-1Tokyo ap-northeast-1Access Insights - Frankfurt eu-central-1Access Insights - Tokyo ap-northeast-1ARM - Reporting Services - Ireland North Europe
Final update
The SailPoint team has mitigated the service disruption with AIC and ARMS
Timeline
- Resolved · Apr 1, 10:35 UTC
The SailPoint team has mitigated the service disruption with AIC and ARMS
- Investigating · Mar 31, 23:07 UTC
This service disruption is due to a vendor outage. We continue to monitor the vendors progress and will provide updates as they become available.
- Investigating · Mar 31, 20:25 UTC
We are continuing to investigate this issue.
- Investigating · Mar 31, 18:27 UTC
SailPoint is investigating an issue with AIC and ARM reporting that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
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