Identity Security Cloud staging environment is currently experiencing a service disruption due to a failure in SAML authentication.
Feb 4, 09:25 UTCFeb 4, 09:52 UTC
Duration
26m
Impact
Minor
Root cause
Not disclosed
SailPoint, 90 days
25 incidents
Affected
N. Virginia us-east-1Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Password Management - N. Virginia us-east-1Password Management - Frankfurt eu-central-1Password Management - London eu-west-2Password Management - Sydney ap-southeast-2
Final update
The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.
Timeline
- Resolved · Feb 4, 09:52 UTC
The SailPoint team has mitigated the service disruption with SAML authentication in the Identity Security Cloud staging environment.
- Investigating · Feb 4, 09:33 UTC
We are continuing to investigate this issue.
- Investigating · Feb 4, 09:25 UTC
SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some customers, preventing them from performing SAML authentication in the staging environment. We are working to resolve the service disruption and will provide an update once it is resolved.
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