ME-Central Region currently experiencing service disruptions due to provider outage for this region.

Final update

At this time we are removing the public facing status page for this incident. The provider has done the same and are providing impacted customers direct communication.

1. Resolved · Mar 12, 17:25 UTC
   At this time we are removing the public facing status page for this incident. The provider has done the same and are providing impacted customers direct communication.
2. Investigating · Mar 6, 20:38 UTC
   The provider continues to work on mitigation steps for the impacted AZ's. They are indicating that the conflict in the region is hampering recovery efforts. We will provide updates as we get them.
3. Investigating · Mar 3, 18:58 UTC
   Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
4. Investigating · Mar 2, 22:20 UTC
   Sailpoint continues to monitor the providers recovery efforts in this region. At this time they are not providing any ETA's for recovery. Will update as progress is made.
5. Investigating · Mar 2, 08:22 UTC
   The provider in the ME region is experiencing outages in multiple availability zones (AZ). We are closely monitoring the situation and will provide updates as they become available.
6. Investigating · Mar 2, 08:06 UTC
   SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.
7. Monitoring · Mar 2, 03:41 UTC
   The identified issues have been resolved. We are monitoring the environment to ensure continued stability.
8. Identified · Mar 1, 23:16 UTC
   We continue to work through resolving any related issues.
9. Identified · Mar 1, 20:37 UTC
   We continue to work through resolving any related issues.
10. Identified · Mar 1, 17:44 UTC
    A fix has been implemented and we are focused on resolving any related issues.
11. Identified · Mar 1, 16:28 UTC
    We are continuing to work on a fix for this issue.
12. Identified · Mar 1, 14:56 UTC
    The issue has been identified. We are working on addressing the service disruption and will provide an update upon resolution.
13. Investigating · Mar 1, 13:23 UTC
    SailPoint is investigating an issue with Identity Security Cloud that is currently impacting some of our customers. We are working on addressing the service disruption and will provide an update upon resolution.