Incidentsby IbisThe ISC UI is currently experiencing a service disruption
Feb 3, 17:54 UTCFeb 3, 19:15 UTC
Duration
1h 21m
Impact
Minor
Root cause
Not disclosed
SailPoint, 90 days
25 incidents
Affected
N. Virginia us-east-1Oregon us-west-2Frankfurt eu-central-1London eu-west-2Sydney ap-southeast-2Canada ca-central-1Tokyo ap-northeast-1Singapore ap-southeast-1Mumbai ap-south-1São Paulo sa-east-1Identity Security Cloud User Interface - N. Virginia us-east-1Identity Security Cloud User Interface - Oregon us-west-2Identity Security Cloud User Interface - Frankfurt eu-central-1Identity Security Cloud User Interface - London eu-west-2
Final update
This incident has been resolved.
Timeline
- Resolved · Feb 3, 19:15 UTC
This incident has been resolved.
- Identified · Feb 3, 19:01 UTC
The issue impacting Identity and Events has been identified and a rollback is in progress. Updates will be provided as they become available.
- Investigating · Feb 3, 18:14 UTC
The issue with System Settings and Access Requests has been resolved. We are continuing to investigate the issue with Identity and Events not loading in the UI.
- Investigating · Feb 3, 17:54 UTC
We are currently investigating an issue in the ISC UI, where Identity, Events, System Settings and Access Requests will not load. We are working on addressing the service disruption and will provide an update upon resolution.
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