Platform Slow or Unresponsive
Apr 18, 17:57 UTCApr 18, 19:20 UTC
Duration
1h 23m
Impact
Critical
Root cause
Not disclosed
Scale AI, 90 days
0 incidents
Affected
APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 18, 19:20 UTC
This incident has been resolved.
- Monitoring · Apr 18, 19:07 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Apr 18, 19:03 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Apr 18, 18:44 UTC
We are actively working with our underlying service providers to resolve the issues impacting Scale's service.
- Investigating · Apr 18, 17:57 UTC
We are seeing elevated error rates that may indicate a slow or unresponsive platform. We are currently investigating the issue and its potential impact.