Who is down right now

Scale AI · AISep 18, 2023, 18:35 UTC 3 years ago

Elevated Error Rate

CriticalNot disclosedUpdated 2h ago
Sep 18, 18:35 UTCSep 19, 17:50 UTC
Duration
23h 15m
Impact
Critical
Root cause
Not disclosed
Scale AI, 90 days
0 incidents
Affected
APIPlatformWeb ApplicationQuality AssuranceDocument AINucleusCatalog ForgeSpellbookCatalog Explorer
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 19, 17:50 UTC
    This incident has been resolved.
  2. Monitoring · Sep 19, 00:52 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Sep 19, 00:30 UTC
    A temporary fix has been implemented and we are monitoring the status of the platform
  4. Identified · Sep 18, 23:25 UTC
    We are continuing to work on mitigating the issue. Our website is experiencing a technical issue with the hosting provider. Current ETA for resolution is ~2 hours, or around 6:30 PT.
  5. Identified · Sep 18, 19:09 UTC
    We are seeing elevated error rates with our cloud provider. We are currently investigating the issue.
  6. Investigating · Sep 18, 18:35 UTC
    We are currently investigating this issue.

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