Elevated Error Rate
Sep 18, 18:35 UTCSep 19, 17:50 UTC
Duration
23h 15m
Impact
Critical
Root cause
Not disclosed
Scale AI, 90 days
0 incidents
Affected
APIPlatformWeb ApplicationQuality AssuranceDocument AINucleusCatalog ForgeSpellbookCatalog Explorer
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 19, 17:50 UTC
This incident has been resolved.
- Monitoring · Sep 19, 00:52 UTC
We are continuing to monitor for any further issues.
- Monitoring · Sep 19, 00:30 UTC
A temporary fix has been implemented and we are monitoring the status of the platform
- Identified · Sep 18, 23:25 UTC
We are continuing to work on mitigating the issue. Our website is experiencing a technical issue with the hosting provider. Current ETA for resolution is ~2 hours, or around 6:30 PT.
- Identified · Sep 18, 19:09 UTC
We are seeing elevated error rates with our cloud provider. We are currently investigating the issue.
- Investigating · Sep 18, 18:35 UTC
We are currently investigating this issue.