Incidentsby IbisPlatform Slow or Unresponsive
Apr 15, 18:20 UTCApr 15, 22:16 UTC
Duration
3h 55m
Impact
Critical
Root cause
Not disclosed
Scale AI, 90 days
0 incidents
Affected
APIPlatformWeb ApplicationQuality AssuranceDocument AINucleus
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 15, 22:16 UTC
This incident has been resolved.
- Monitoring · Apr 15, 21:57 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Apr 15, 21:35 UTC
We are continuing to work with our underlying service providers to resolve the issues impacting Scale's service.
- Identified · Apr 15, 21:00 UTC
We are actively working with our underlying service providers to resolve the issues impacting Scale's service.
- Investigating · Apr 15, 20:09 UTC
We are continuing to investigate the issue.
- Investigating · Apr 15, 18:20 UTC
We are seeing elevated error rates that may indicate a slow or unresponsive platform. We are currently investigating the issue.