Degraded Site Performance
Dec 29, 11:57 UTCDec 30, 00:32 UTC
Duration
12h 36m
Impact
Major
Root cause
Not disclosed
Scale AI, 90 days
0 incidents
Affected
APIPlatformWeb ApplicationDocument AINucleus
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 30, 00:32 UTC
This incident has been resolved.
- Monitoring · Dec 29, 22:36 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Dec 29, 11:57 UTC
Many users may still be experiencing slow application loading times and less responsiveness. We have identified that our database has been experiencing internal issues and are continuing to work to resolve them. We have made efforts to mitigate the impact caused and have tuned our database to optimize for the current situation.
- Investigating · Dec 29, 07:08 UTC
We are currently investigating this issue.