Delays in spans and transactions processing
Nov 3, 15:40 UTCNov 3, 17:25 UTC
Duration
1h 45m
Impact
Major
Root cause
Not disclosed
Sentry, 90 days
25 incidents
Affected
US Transaction IngestionUS Span IngestionUS Ingestion - US Transaction IngestionUS Ingestion - US Span IngestionEU Ingestion - EU Transaction IngestionEU Ingestion - EU Span Ingestion
Final update
The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.
Timeline
- Resolved · Nov 3, 17:25 UTC
The issue has been resolved. Spans and transaction ingestion in the US is back to normal and all delayed data has been processed. No data was lost.
- Identified · Nov 3, 15:53 UTC
We have identified the issue. We are working to roll out a fix.
- Investigating · Nov 3, 15:52 UTC
We are still investigating the issue. EU is not affected, only US span and transaction ingestion.
- Investigating · Nov 3, 15:44 UTC
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.
- Investigating · Nov 3, 15:40 UTC
We are investigating an incident affecting ingestion of spans and transactions. No data has been lost.