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Slack · Apps and SaaSApr 20, 2026, 09:05 UTC 6 months ago

Users may experience delays due to increased load on bychan keyspace affecting system performance

MinorNot disclosedUpdated 46d ago
Apr 20, 09:05 UTCApr 20, 09:05 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
MessagingApps/Integrations/APIs
Status page

Final update

This issue is now resolved for all users. Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. Scope: All Slack enterprise customers. Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists. We apologize for any disruptions to your day.

Timeline

  1. Resolved · Apr 20, 09:05 UTC
    This issue is now resolved for all users. Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. Scope: All Slack enterprise customers. Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists. We apologize for any disruptions to your day.

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