Users may experience delays due to increased load on bychan keyspace affecting system performance
Apr 20, 09:05 UTCApr 20, 09:05 UTC
Duration
0m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
MessagingApps/Integrations/APIs
Final update
This issue is now resolved for all users. Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. Scope: All Slack enterprise customers. Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists. We apologize for any disruptions to your day.
Timeline
- Resolved · Apr 20, 09:05 UTC
This issue is now resolved for all users. Current status and recent actions taken: We've completed rolling back the change to address the issue impacting core Slack functionality, including launching Slack, sending messages, loading threads, and other related actions. Scope: All Slack enterprise customers. Previous impact to end users: Users experienced issues with channel-related operations, including delays or failures when loading channels or retrieving channel membership lists. We apologize for any disruptions to your day.
More from Slack
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 1211:04 UTC | Some customers experiencing blurry image previews and download issues | minor | 8h 56m |
| Sep 1000:34 UTC | Trouble loading Workspace-level Apps & Workflows settings page is returning blank pages | minor | 2h 40m |
| Aug 1321:21 UTC | Trouble Accessing Historical Messages With Custom Data Retention Policies Enabled | minor | 32d 1h |
| Aug 622:22 UTC | Trouble Using Search Bar For Some Admins | minor | 2h 44m |
| Jul 2802:13 UTC | Feature Degradation Affecting the Receipt of Emails in Slack | minor | 1h 30m |
| Jul 2408:22 UTC | Issue sending messages to channels via certain Workflows | minor | 2h 24m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.