Custom status not expiring
Final update
Resolved This issue is now resolved for all users. Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users. Scope: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces. Previous impact to end users: Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time. Required resolution steps: No steps required. We apologize for any disruptions to your day.
Timeline
- Resolved · Apr 21, 15:47 UTC
Resolved This issue is now resolved for all users. Current status and recent actions taken: Custom statuses set to expire at a specific time are now clearing as expected. The issue self-resolved when the next scheduled expiration job successfully processed the affected users. Scope: Some external users globally were affected. Users on desktop were impacted; the issue was not reproducible internally or across test workspaces. Previous impact to end users: Some users may have experienced custom statuses that did not automatically clear at their scheduled expiration time. Required resolution steps: No steps required. We apologize for any disruptions to your day.
- Update · Apr 21, 13:46 UTC
We're aware of an issue affecting Slack. Some users who have set a custom status to expire at a specific time are finding that their status is not automatically clearing as expected. We're actively investigating and we'll provide an update as soon as we have more information available.
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|---|---|---|---|
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