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Slack · Apps and SaaSJun 1, 2026, 02:08 UTC 5 months ago

Partial Degradation Impacting Usergroups

MinorNot disclosedUpdated 46d ago
Jun 1, 02:08 UTCJun 1, 03:05 UTC
Duration
57m
Impact
Minor
Root cause
Not disclosed
Slack, 90 days
7 incidents
Affected
Not listed by the vendor.
Status page

Final update

Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.

Timeline

  1. Resolved · Jun 1, 03:05 UTC
    Our investigation has determined that the issue is isolated to a single customer environment and is not impacting the broader service. As a result, this incident will be removed from the status page and we will continue to work directly with the affected customer to address their issue.
  2. Update · Jun 1, 02:38 UTC
    We continue to investigate the issue and have identified a recent deployment as a likely trigger. Users may experience issues with user groups, including failed @mentions or groups appearing unavailable. We are actively working on restoring functionality and will provide another update as soon as possible.
  3. Update · Jun 1, 02:08 UTC
    We are currently investigating a partial degradation impacting usergroups. We’ll provide an update as soon as we have more information to share and are sorry for any inconvenience this issue is causing.

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