Incidentsby IbisSnyk Test Down in SNYK-US-01
Oct 23, 14:10 UTCOngoing
Duration
Ongoing
Impact
Major
Root cause
Not disclosed
Snyk, 90 days
26 incidents
Affected
Snyk CodeSnyk ContainerSnyk IaCSnyk Open SourceSNYK-US-01 (app.snyk.io) - Snyk CodeSNYK-US-01 (app.snyk.io) - Snyk ContainerSNYK-US-01 (app.snyk.io) - Snyk IaCSNYK-US-01 (app.snyk.io) - Snyk Open Source
Final update
Snyk engineers have mitigated the underlying cause of the Snyk Test failures. Tests are now succeeding within normal durations across the environment. Snyk Engineers will continue monitoring system stability.
Timeline
- Monitoring · Oct 23, 15:19 UTC
Snyk engineers have mitigated the underlying cause of the Snyk Test failures. Tests are now succeeding within normal durations across the environment. Snyk Engineers will continue monitoring system stability.
- Identified · Oct 23, 14:53 UTC
We have identified that the failures are linked to elevated load on a backend data service in our SNYK-US-01 environment. This is causing Snyk Test and other dependency and container scan operations to fail, time out or return errors. Following further investigation, we have confirmed that Snyk Code and Snyk IaC are not affected. The impact is limited to Snyk Open Source and Snyk Container. Our engineers are applying mitigations to restore normal service. We will keep you updated with our progress.
- Investigating · Oct 23, 14:10 UTC
Snyk engineers are observing a degradation affecting Snyk Test in the SNYK-US-01 multi-tenant environment. Customers may observe timeouts and errors with Snyk Test. Our engineers are aware, and the incident response has been enacted.