Incidentsby GlyphInitialized endpoints have elevated error rates for 3 regions
May 6, 17:45 UTCMay 6, 18:02 UTC
Duration
17m
Impact
Major
Root cause
Not disclosed
Statsig, 90 days
3 incidents
Affected
US West 1US East 1US East 5Europe West 1Asia Southeast 1Config Delivery API - US West 1Config Delivery API - US East 1Config Delivery API - US East 5Config Delivery API - Europe West 1Config Delivery API - Asia Southeast 1
Final update
Resolved.
Timeline
- Resolved · May 6, 18:02 UTC
Resolved.
- Investigating · May 6, 17:45 UTC
We were notified by alerts and the team has reverted the change that caused elevated errors from 10.45, which would have affected initializing client SDKs in some locations. [Update]: Issue was root caused and resolved at 11:02 AM PST. Rollout was gated off and impact was isolated to a single customer. Mitigated: 05/06/2025 11:02:00 GMT-0700 (Pacific Daylight Time)
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