Incidentsby GlyphClient SDK Initialization and Event Logging Unavailable for 5 minutes
Nov 7, 00:33 UTCNov 7, 00:38 UTC
Duration
5m
Impact
Critical
Root cause
Not disclosed
Statsig, 90 days
3 incidents
Affected
US West 1US East 1US East 5Log Event APIEurope West 1Asia Southeast 1Config Delivery API - US West 1Config Delivery API - US East 1Config Delivery API - US East 5Config Delivery API - Europe West 1Config Delivery API - Asia Southeast 1
Final update
Resolved.
Timeline
- Resolved · Nov 7, 00:38 UTC
Resolved.
- Investigating · Nov 7, 00:33 UTC
The engineering team is currently investigating. We are seeing high unavailability from 4:33PM PST, but mostly recovered by 4:38PM PST. Client SDK Initialization failed to initialize during this time period for a majority of requests, and event logging calls failed as well. However, we expect that most events will be recoverable due to SDK level retries. Mitigated: 11/06/2025 16:40:00 GMT-0800 (Pacific Standard Time)
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