Incidentsby GlyphAll US-West Requests Failing
Oct 23, 00:10 UTCOct 23, 00:35 UTC
Duration
25m
Impact
Critical
Root cause
Not disclosed
Statsig, 90 days
3 incidents
Affected
US West 1Console APIConfig Delivery API - US West 1
Final update
Resolved.
Timeline
- Resolved · Oct 23, 00:35 UTC
Resolved.
- Investigating · Oct 23, 00:10 UTC
Starting at 5:10PM PST, a networking change was made which caused an outage of all endpoints going to our US-West region to route to the incorrect backend causing exceptions, such as filter abort/RBAC denied. The team has addressed the networking change, and the US-West region should be fully recovered as of 5:35PM. Only configuration APIs for SDK initialization, background syncing, and console API was impacted. All other APIs are confirmed healthy during this incident. Mitigated: 10/22/2025 5:40 PM PST
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