Incidentsby GlyphClient SDK Initialization SR Dip in EU-West
Jul 4, 19:25 UTCJul 4, 19:28 UTC
Duration
3m
Impact
Major
Root cause
Not disclosed
Statsig, 90 days
3 incidents
Affected
Europe West 1Config Delivery API - Europe West 1
Final update
Resolved.
Timeline
- Resolved · Jul 4, 19:28 UTC
Resolved.
- Investigating · Jul 4, 19:25 UTC
**07/04/2025 12:28 PDT Mitigated**: We have mitigated the elevated 5xx error rates for client SDK initialization in the EU-West region. **07/04/2025 12:25 PDT Investigating**: Started observing elevated 5xx error rates for client SDK initialization in the EU-West region.
More from Statsig
Full historyAug 26 Incident Follow-up: Feature Gate Exposure Data Delayed for Some Warehouse-Native (WHN) Customerslasted 2d 17hDelayed Experiment & Feature Gate Results for Warehouse-Native (WHN) Customerslasted 0mWarehouse Native accounts may be experiencing export delays for data from Aug 6lasted 9h 14mFeature Flag Evaluation Errors (Statsig)lasted 1h 9mData ingestion delayedlasted 7h 38mWarehouse Native Pulse results delayed for customers with IP allowlists configuredlasted 0m