Statsig · Data and observabilityOct 30, 2025, 18:56 UTC

Degraded SDK initialization global success rate

MajorNot disclosedUpdated 3h ago

Oct 30, 18:56 UTCOct 30, 19:20 UTC

Duration

24m

Impact

Major

Root cause

Not disclosed

Statsig, 90 days

3 incidents

Affected

US West 1US East 1US East 5Europe West 1Asia Southeast 1Config Delivery API - US West 1Config Delivery API - US East 1Config Delivery API - US East 5Config Delivery API - Europe West 1Config Delivery API - Asia Southeast 1

Status page

Final update

Resolved.

Timeline

Resolved · Oct 30, 19:20 UTC
Resolved.
Investigating · Oct 30, 18:56 UTC
Starting at 11:56AM PST, a networking configuration change caused a partial outage for SDK initialization APIs (/v1/initialize, /v1/download_config_specs, /v2/download_config_specs) in all clusters. The team is in the process of fast reverting this change, which will restore availability shortly. Mitigated: 10/30/2025 12:20:00 GMT-0700 (Pacific Daylight Time)

More from Statsig

Full history

MinorAug 28, 22:40 UTC

Aug 26 Incident Follow-up: Feature Gate Exposure Data Delayed for Some Warehouse-Native (WHN) Customerslasted 2d 17h

NoticeAug 26, 09:30 UTC

Delayed Experiment & Feature Gate Results for Warehouse-Native (WHN) Customerslasted 0m

MinorAug 7, 23:10 UTC

Warehouse Native accounts may be experiencing export delays for data from Aug 6lasted 9h 14m

MajorJul 9, 01:28 UTC

Feature Flag Evaluation Errors (Statsig)lasted 1h 9m

MinorJun 20, 03:22 UTC

Data ingestion delayedlasted 7h 38m

MinorJun 16, 20:00 UTC

Warehouse Native Pulse results delayed for customers with IP allowlists configuredlasted 0m