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Supabase · Data and observabilityDec 21, 2025, 17:07 UTC 10 months ago

Shared SMTP service has low deliverability

MajorNot disclosedUpdated 47d ago
Dec 21, 17:07 UTCDec 22, 07:57 UTC
Duration
14h 50m
Impact
Major
Root cause
Not disclosed
Supabase, 90 days
56 incidents
Affected
Not listed by the vendor.
Status page

Final update

We worked with our email provider to restore the shared SMTP service, and email delivery has now fully returned to normal. All emails are being delivered as expected. We’ll be following up internally to implement preventative measures to reduce the likelihood of this happening again.

Timeline

  1. Resolved · Dec 22, 07:57 UTC
    We worked with our email provider to restore the shared SMTP service, and email delivery has now fully returned to normal. All emails are being delivered as expected. We’ll be following up internally to implement preventative measures to reduce the likelihood of this happening again.

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