Management API Performance Degradation
Jul 31, 18:36 UTCAug 4, 20:00 UTC
Duration
4d 1h
Impact
Minor
Root cause
Network
Supabase, 90 days
56 incidents
Affected
Management API
Final update
After monitoring, we have confirmed that issues affecting Management API performance have been resolved.
Timeline
- Resolved · Aug 4, 20:00 UTC
After monitoring, we have confirmed that issues affecting Management API performance have been resolved.
- Monitoring · Aug 3, 22:36 UTC
We are continuing to monitor the the Management API to ensure no further intermittent occurrences appear. We will provide another update within 24 hours.
- Monitoring · Aug 1, 01:19 UTC
We have identified the root cause and deployed a fix. We will continue to monitor the behavior through the weekend to ensure no further occurrences appear.
- Identified · Jul 31, 22:55 UTC
We are continuing mitigation efforts for the intermittent issues with the Management API.
- Identified · Jul 31, 21:41 UTC
Cause isolation is continuing. We are doing work to ensure the accuracy of the understood cause in order to have confidence in the mitigation method under consideration.
- Identified · Jul 31, 20:49 UTC
We've isolated the cause of the network issues with the Management API and we are working on a fix.
- Identified · Jul 31, 18:36 UTC
We have been alerted that our Management API is experiencing performance degradation due to intermittent network issues. Users who experience the problem are encouraged to log out and log back in to the dashboard as that has cleared the issue in many cases. Additionally, users can retry failed actions as needed. We are actively investigating a persistent fix.
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