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Supabase · Data and observabilityAug 28, 2026, 16:18 UTC 2 months ago

Projects failing to load Supautils in multiple regions

MajorNot disclosedUpdated 47d ago
Aug 28, 16:18 UTCAug 28, 16:18 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Supabase, 90 days
56 incidents
Affected
Not listed by the vendor.
Status page

Final update

PostgreSQL 15 projects were failing to load /usr/lib/postgresql/15/lib/supautils.so because GLIBC_2.33 is unavailable on affected hosts. This disrupted database access in multiple regions. Rollback is now complete and we are seeing access restored to projects in the affected regions.

Timeline

  1. Resolved · Aug 28, 16:18 UTC
    PostgreSQL 15 projects were failing to load /usr/lib/postgresql/15/lib/supautils.so because GLIBC_2.33 is unavailable on affected hosts. This disrupted database access in multiple regions. Rollback is now complete and we are seeing access restored to projects in the affected regions.

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Full history
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MinorNov 4, 18:43 UTC
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NoticeNov 3, 04:56 UTC
Management API Postgres config updates overwriting previous updateslasted 2h 8m