Incidentsby GlyphManagement API Performance Degradation
Jul 30, 20:51 UTCJul 31, 02:42 UTC
Duration
5h 52m
Impact
Minor
Root cause
Network
Supabase, 90 days
56 incidents
Affected
Management API
Final update
The intermittent networking issues have subsided. Management-api is operating normally now.
Timeline
- Resolved · Jul 31, 02:42 UTC
The intermittent networking issues have subsided. Management-api is operating normally now.
- Monitoring · Jul 31, 00:30 UTC
The intermittent networking issues have subsided. Management-api is operating normally now. We will continue to monitor for abnormal behavior.
- Investigating · Jul 30, 22:54 UTC
We are continuing to investigate the issue. We will provide further updates as progress is made.
- Investigating · Jul 30, 21:58 UTC
We have identified some anomalies that appear correlated to this issue and we are continuing to investigate.
- Investigating · Jul 30, 21:19 UTC
We are continuing to investigate the issue.
- Investigating · Jul 30, 20:51 UTC
We have been alerted that our management API is experiencing performance degradation due to intermittent network issues. Users who experience the problem are encouraged to log out and log back in to the dashboard as that has cleared the issue in many cases. We are actively investigating a persistent fix.
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