Incidentsby IbisSelf-Signup Onboarding Access Restriction
Aug 21, 13:30 UTCAug 21, 13:30 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Temporal, 90 days
27 incidents
Affected
Not listed by the vendor.
Final update
Self-Signup onboarding was inadvertently restricted after a rollout, preventing users from completing Self-Signup onboarding. The configuration change occurred on August 20 at 21:21 UTC, and the issue was noticed at approximately 12:40 UTC on August 21. The issue was mitigated at 13:01 UTC by correcting the onboarding configuration. The onboarding configuration was corrected, and Self-Signup onboarding functionality has returned to normal.
Timeline
- Resolved · Aug 21, 13:30 UTC
Self-Signup onboarding was inadvertently restricted after a rollout, preventing users from completing Self-Signup onboarding. The configuration change occurred on August 20 at 21:21 UTC, and the issue was noticed at approximately 12:40 UTC on August 21. The issue was mitigated at 13:01 UTC by correcting the onboarding configuration. The onboarding configuration was corrected, and Self-Signup onboarding functionality has returned to normal.
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