Incidentsby IbisVulcan Platform: Connector Normalization Failure (EU)
Sep 15, 07:09 UTCSep 24, 12:01 UTC
Duration
9d 4h
Impact
Major
Root cause
Not disclosed
Tenable, 90 days
28 incidents
Affected
EUVulcan Standalone - EU
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 24, 12:01 UTC
This incident has been resolved.
- Monitoring · Sep 23, 10:46 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Sep 17, 13:37 UTC
Following our initial fix, we observed a recurrence of the issue during the monitoring phase. We have re-identified the root cause and our engineering team is actively preparing a new fix to address this. We will provide another update as soon as the secondary fix is ready for deployment.
- Monitoring · Sep 15, 12:41 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Sep 15, 07:09 UTC
We are currently investigating an issue affecting data normalization for some EU-region customers, which may cause delays in data syncing; we are actively working on a resolution.
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