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Tenable · SecurityJul 20, 2026, 14:38 UTC 2 months ago

Tenable One - Exposure Management: Hexa AI Inaccessible

CriticalNot disclosedUpdated 2h ago
Jul 20, 14:38 UTCJul 20, 14:53 UTC
Duration
15m
Impact
Critical
Root cause
Not disclosed
Tenable, 90 days
28 incidents
Affected
us-1aus-2aus-2bus-3aus-4aus-5amssp-us-1 (us07)us07us08ap-syd-1br01ca01ca02fra
Status page

Final update

The issue has been resolved. We are sorry for the disruption and inconvenience.

Timeline

  1. Resolved · Jul 20, 14:53 UTC
    The issue has been resolved. We are sorry for the disruption and inconvenience.
  2. Monitoring · Jul 20, 14:39 UTC
    We have implemented a fix for the issue and are monitoring the recovery.
  3. Investigating · Jul 20, 14:38 UTC
    We are aware of and actively investigating the inability for certain users to access the Hexa AI component of Exposure Management . We will provide periodic updates as our engineers continue working on this issue.

More from Tenable

Full history
NoticeOct 14, 11:56 UTC
Tenable Vulnerability Management: Unresponsive Cyber Exposure Feedlasted 0m
MajorOct 14, 06:50 UTC
Tenable One: Delay in Tenable Exposure Management datalasted 2d 5h
MajorOct 12, 17:11 UTC
Tenable Patch management: Possible GUI slowness along with 502/503 Errors Observedlasted 2d
MajorOct 12, 06:47 UTC
Tenable Vulnerability Management: Scan processing and Explore Findings and Asset pages delayslasted 3h 39m
MajorOct 8, 21:04 UTC
Tenable Patch management: Possible GUI slowness along with 502/503 Errors Observedlasted 3d 14h
MajorOct 8, 19:10 UTC
Tenable Vulnerability Management: Scheduled Scans Not Launchinglasted 13h 16m