Incidentsby IbisIsolated Card Processing Error
Feb 19, 19:32 UTCFeb 20, 08:37 UTC
Duration
13h 5m
Impact
Informational
Root cause
Not disclosed
Toast, 90 days
14 incidents
Affected
Card Processing
Final update
This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.
Timeline
- Resolved · Feb 20, 08:37 UTC
This incident has been resolved. If you have any further issues please process a secondary card and operations will return to normal for the business day of Friday, 2/20/2026.
- Identified · Feb 20, 04:03 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Feb 19, 19:32 UTC
We are currently investigating an issue related to a very small subset of credit card denials relate to a specific debit card provider based out of the New Jersey area. If you experience this issue we advise that the customer use a different credit card to process payment.