Deposit Delay - US Customers - 2/17/2025
Feb 17, 13:24 UTCFeb 17, 18:09 UTC
Duration
4h 46m
Impact
Informational
Root cause
Not disclosed
Toast, 90 days
14 incidents
Affected
Deposits
Final update
The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
Timeline
- Resolved · Feb 17, 18:09 UTC
The issue impacting deposits has been resolved. We expect these funds to be deposited by the end of business today, 2/17/2026, so keep an eye on your bank statement to confirm that your deposit has been made. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.
- Monitoring · Feb 17, 17:38 UTC
We are seeing signs of deposits processing for US based customers and will continuing to monitor the issue until we can confirm all customer deposits have processed.
- Identified · Feb 17, 13:24 UTC
We’ve identified the issue affecting deposits for all US based customers and are working on a fix. Thank you for your patience.