11/18/25 - Toast Delivery Services Incident

Final update

All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.

1. Resolved · Nov 18, 18:32 UTC
   All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.
2. Monitoring · Nov 18, 18:06 UTC
   UberDirect has implemented a fix on their end and are showing signs of recovery. We are also seeing positive signs of recovery on our end and will continue to monitor.
3. Investigating · Nov 18, 17:29 UTC
   Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider. While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.