Incidentsby IbisMultiple Regions - Multiple Services Failing Due to Certificate Expiry
Oct 13, 14:03 UTCOct 13, 15:19 UTC
Duration
1h 16m
Impact
Major
Root cause
Certificate
UiPath, 90 days
60 incidents
Affected
Computer VisionDocument UnderstandingIXPAutopilot for DevelopersEuropean Union - Computer VisionEuropean Union - Document UnderstandingEuropean Union - IXPEuropean Union - Autopilot for DevelopersUnited States - Computer VisionUnited States - Document UnderstandingUnited States - IXPUnited States - Autopilot for DevelopersJapan - Document UnderstandingJapan - IXP
Final update
This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future. Thank you for your patience and understanding.
Timeline
- Resolved · Oct 13, 15:19 UTC
This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future. Thank you for your patience and understanding.
- Investigating · Oct 13, 15:10 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 13, 14:42 UTC
A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.
- Investigating · Oct 13, 14:37 UTC
We are continuing to investigate this issue.
- Investigating · Oct 13, 14:03 UTC
We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.
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