US - Maestro - HITL task creation failures within Maestros with HITL task SLA timers configured

Final update

The fix for the issue impacting HITL task creation for Maestro with HITL task SLA timers configured in US has been fully rolled out. HITL task creation has returned to normal.

1. Resolved · Oct 8, 04:29 UTC
   The fix for the issue impacting HITL task creation for Maestro with HITL task SLA timers configured in US has been fully rolled out. HITL task creation has returned to normal.
2. Monitoring · Oct 8, 03:28 UTC
   We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured. Next update: Our teams are working to mitigate the issue and will share updates as available.
3. Monitoring · Oct 8, 02:29 UTC
   We are rolling out fix for an outage impacting HITL task creation for Maestros with HITL task SLA timers configured in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks within Maestros with HITL task SLA timers configured. Next update: Our teams are working to mitigate the issue and will share updates as available.
4. Identified · Oct 8, 01:30 UTC
   We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
5. Identified · Oct 8, 00:29 UTC
   We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
6. Identified · Oct 7, 23:26 UTC
   We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
7. Identified · Oct 7, 22:16 UTC
   We have identified the cause for an outage impacting HITL task creation for Maestro in US and are working to mitigate the issue. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to mitigate the issue and will share updates as available.
8. Investigating · Oct 7, 21:34 UTC
   We are investigating reports of an outage impacting HITL task creation failures for Maestro in US. Impact: Users may be unable to create HITL tasks. Next update: Our teams are working to understand the cause and scope and will share updates as available.