Incidentsby IbisService Degradation Affecting Document Understanding, Agents, IXP, and GenAI Activities
May 29, 16:18 UTCMay 29, 17:48 UTC
Duration
1h 30m
Impact
Minor
Root cause
Not disclosed
UiPath, 90 days
60 incidents
Affected
Not listed by the vendor.
Final update
The mitigation has been successfully implemented, and service has been restored. Impact has been resolved for Document Understanding, Agents, IXP, and GenAI Activities across all affected regions. Users should no longer experience request failures, elevated error rates, or degraded performance when using GPT-4.0-powered features and workflows. We will continue to monitor the services to ensure stability.
Timeline
- Resolved · May 29, 17:48 UTC
The mitigation has been successfully implemented, and service has been restored. Impact has been resolved for Document Understanding, Agents, IXP, and GenAI Activities across all affected regions. Users should no longer experience request failures, elevated error rates, or degraded performance when using GPT-4.0-powered features and workflows. We will continue to monitor the services to ensure stability.
More from UiPath
Full historyMultiple Regions - Multiple Services - Delayed and missing event notifications across several productslasted 55mUS – Orchestrator - Delays in Robot Log Ingestionlasted 0mFailures in App and Coded Apps requests in all regionslasted 17mMultiple Regions - Multiple Services Failing Due to Certificate Expirylasted 1h 16mJAPAN - Orchestrator - Robot logs are not showing up for some Customerslasted 26mUS - Maestro - HITL task creation failures within Maestros with HITL task SLA timers configuredlasted 6h 55m