Upstash Redis – intermittent connection issues in some regions
Final update
Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.
Timeline
- Resolved · May 14, 17:31 UTC
Earlier today, unexpected load on our proxies caused intermittent connection issues for Upstash Redis in the following regions: us-east-1, us-west-1, ap-southeast-2, and ap-south-1. During this period, some clients may have seen connection timeouts or elevated error rates when reaching their databases. Our team identified the issue quickly and applied workarounds to relieve pressure on the affected proxies. Connection health has since been restored and we've been monitoring the regions to confirm everything is stable. All systems are now operating normally. We appreciate your patience and apologize for any disruption this may have caused.
- Monitoring · May 14, 16:00 UTC
A fix has been implemented and we are monitoring.
- Identified · May 14, 15:49 UTC
The issue has been identified and a fix is being implemented.
- Monitoring · May 14, 15:47 UTC
We identified intermittent connection issues affecting some regions. Fix is being deployed. We'll update the list of affected regions shortly.
More from Upstash
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 913:00 UTC | Intermittent DNS Resolution Errors for Upstash Vector in US East (us-east-1) | minor | 0m |
| Sep 308:29 UTC | Upstash Console login issue | none | 0m |
| Aug 2822:56 UTC | Message Persistence Issue , QStash us-east-1 | major | 0m |
| Jul 2208:50 UTC | Fly.io infrastructure disruption affecting some Upstash Redis databases on Fly.io DFW Region | none | 1h 15m |
| Jul 1608:35 UTC | QStash us-east-1 - URL Publish Errors | none | 0m |
| Jun 2515:23 UTC | Upstash Redis Partial Service Disruption | major | 1h 12m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.