Incidentsby IbisConsole & API Errors - Partial Service Degradation
Nov 11, 15:07 UTCNov 11, 15:26 UTC
Duration
19m
Impact
Major
Root cause
Not disclosed
Upwind, 90 days
1 incidents
Affected
Management ConsoleManagement APIAgent APICore Services - Management ConsoleCore Services - Management APICore Services - Agent API
Final update
The issue has been fully resolved by the team, and the system is fully operational.
Timeline
- Resolved · Nov 11, 15:26 UTC
The issue has been fully resolved by the team, and the system is fully operational.
- Identified · Nov 11, 15:10 UTC
The issue has been identified as a temporary problem with the API service, affecting login and several other operations for a subset of customers.
- Investigating · Nov 11, 15:07 UTC
We are investigating reports of errors returning from our Console and API, impacting a limited number of customers.
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