Incidentsby GlyphPortal and API Service Degradation Across Multiple US Data Centers
Jul 23, 16:51 UTCJul 23, 22:00 UTC
Duration
5h 9m
Impact
Informational
Root cause
Not disclosed
Wiz, 90 days
5 incidents
Affected
PortalIngestionWiz Defend
Final update
This incident has been resolved.
Timeline
- Resolved · Jul 23, 22:00 UTC
This incident has been resolved.
- Monitoring · Jul 23, 20:52 UTC
The upstream Microsoft Azure service disruption has been resolved, and service availability has been restored. Data ingestion and detection are operational, but some customers may continue to experience delays while processing catches up. We are monitoring the recovery and working to ensure all services return to normal performance.
- Investigating · Jul 23, 16:51 UTC
Affected data centers: US2, US6, US10, US14, US18, US21, US24, US27, US33, US38, US41, US44, US46, US49, US52, US56, US59, and US62. We are experiencing a service degradation affecting customers hosted in multiple US data centers. Customers may encounter slow or unsuccessful loading of some pages, API errors, and delays in data ingestion and processing. This is related to an ongoing Microsoft Azure West US region disruption. We are actively working to restore service and will provide further updates as they become available.
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