Root cause
Operator action
A manual command, script or maintenance step did more than intended.
Incidents per month
October 2025September 2026
0
in 12 months
0
major or critical
None
median duration
most affected
Incidents
IncidentStarted (UTC)DurationImpactRoot cause
CloudflareR2 object storage disabled during a phishing report remediationFeb 6, 2025, 08:141h 22mMajorOperator
AtlassianMaintenance script deletes 883 customer sitesApr 5, 2022, 07:3812d 16hCriticalOperator
AWSMistyped command removes S3 index servers in US-EAST-1Feb 28, 2017, 17:374h 17mCriticalOperator
GitLabPrimary database data accidentally deleted, 18-hour restoreJan 31, 2017, 23:0019hCriticalOperator
Questions
How common are outages caused by operator action?
0 incidents in the last 12 months across the vendors tracked here were traced to operator action in the vendors' own words.
How is this cause identified?
From the sentences where the vendor explains why the incident happened, or by hand for landmark postmortems. Symptoms like "elevated error rates" are never counted as a cause.
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.