Who is down right now

20 down now · 248 this week

Cloudflare · Cloud and hostingFeb 6, 2025, 08:14 UTC 1 year ago

R2 object storage disabled during a phishing report remediation

MajorOperatorUpdated 46d ago
Feb 6, 08:14 UTCFeb 6, 09:36 UTC
Duration
1h 22m
Impact
Major
Root cause
Operator
Cloudflare, 90 days
187 incidents
Affected
R2Durable ObjectsStreamImagesGlobal

Lesson: Abuse tooling needs the same guardrails as production changes: scope checks and a second pair of eyes before an action can disable a whole service.

What happened

While remediating a phishing URL report, an employee disabled the R2 Gateway service instead of a single bucket. Operations against R2 failed at a 100% error rate from 08:14 to 09:13 UTC, and reconnecting clients overloaded the metadata layer until 09:36 UTC.

More from Cloudflare

Full history

Also caused by operator action

All