Credential issues in us-west-2
Sep 3, 22:28 UTCSep 3, 22:52 UTC
Duration
23m
Impact
Informational
Root cause
Not disclosed
Aerospike, 90 days
1 incidents
Affected
Not listed by the vendor.
Final update
The issue is now resolved. We will continue to monitor. Please contact support if you have any concerns.
Timeline
- Resolved · Sep 3, 22:52 UTC
The issue is now resolved. We will continue to monitor. Please contact support if you have any concerns.
- Monitoring · Sep 3, 22:34 UTC
We are continuing to monitor the service availability.
- Investigating · Sep 3, 22:28 UTC
A vendor service disruption caused degraded Aerospike Cloud service from 21:38 to 22:21 UTC, 3 Sept 2026. The following operations were unable to be performed: - Provisioning new clusters - Creating new XDR credentials - Certificates could not be renewed We will continue to monitor the situation, verify service availability, and update as we know more details.
More from Aerospike
Full historyBilling errors for new accountslasted 0mUser authorization errorslasted 0mserver_busy error returned when trying to connect to a databaselasted 3h 51mSome trial databases were terminated after a 7-day period vs a 14-day period.lasted 27h 43mTrial database creation process is not completing.lasted 5d 23hIssue with monitoring database statuslasted 2h 8m