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Aerospike · Data and observabilitySep 3, 2026, 22:28 UTC 8 weeks ago

Credential issues in us-west-2

InformationalNot disclosedUpdated 3h ago
Sep 3, 22:28 UTCSep 3, 22:52 UTC
Duration
23m
Impact
Informational
Root cause
Not disclosed
Aerospike, 90 days
1 incidents
Affected
Not listed by the vendor.
Status page

Final update

The issue is now resolved. We will continue to monitor. Please contact support if you have any concerns.

Timeline

  1. Resolved · Sep 3, 22:52 UTC
    The issue is now resolved. We will continue to monitor. Please contact support if you have any concerns.
  2. Monitoring · Sep 3, 22:34 UTC
    We are continuing to monitor the service availability.
  3. Investigating · Sep 3, 22:28 UTC
    A vendor service disruption caused degraded Aerospike Cloud service from 21:38 to 22:21 UTC, 3 Sept 2026. The following operations were unable to be performed: - Provisioning new clusters - Creating new XDR credentials - Certificates could not be renewed We will continue to monitor the situation, verify service availability, and update as we know more details.

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