Trial database creation process is not completing.

Final update

This incident has been resolved and the Control Plane is fully operational.

1. Resolved · Oct 19, 20:59 UTC
   This incident has been resolved and the Control Plane is fully operational.
2. Monitoring · Oct 18, 17:42 UTC
   We are continuing to monitor for further issues.
3. Monitoring · Oct 16, 23:16 UTC
   A fix has been implemented and we are monitoring the results.
4. Identified · Oct 13, 21:06 UTC
   The issue has been identified and a fix is being implemented.
5. Investigating · Oct 13, 21:05 UTC
   We are continuing to investigate this issue.
6. Investigating · Oct 13, 21:05 UTC
   We are currently experiencing an intermittent issues when a user attempts to create a trial database. The database creation process will appear stuck during the creating database cycle. Please post a topic in the Aerospike Cloud Community Forum (https://discuss.aerospike.com/c/aerospike-cloud/213) if you have a trial database that has not completed the creating process within 30 minutes so we can update your account. We have a fix for this issue that is being validated prior to releasing.