Intermittent Errors in Analytics and Experiment
Final update
Between 2026-03-16 08:57 AM PT (15:57 UTC) and 09:23 AM PT (16:23 UTC), some Amplitude users experienced intermittent 500 errors when loading charts, dashboards, and reports in Analytics and Experiment. A second brief interruption occurred at approximately 09:49 AM PT (16:49 UTC), during which some requests again returned 500 errors. The issue was caused by a temporary database disruption that has since automatically recovered. Our team has confirmed that services are operating normally. No data loss occurred, and no customer action is needed. We are actively investigating the root cause to prevent recurrence and will continue to monitor the system.
Timeline
- Resolved · Mar 16, 16:00 UTC
Between 2026-03-16 08:57 AM PT (15:57 UTC) and 09:23 AM PT (16:23 UTC), some Amplitude users experienced intermittent 500 errors when loading charts, dashboards, and reports in Analytics and Experiment. A second brief interruption occurred at approximately 09:49 AM PT (16:49 UTC), during which some requests again returned 500 errors. The issue was caused by a temporary database disruption that has since automatically recovered. Our team has confirmed that services are operating normally. No data loss occurred, and no customer action is needed. We are actively investigating the root cause to prevent recurrence and will continue to monitor the system.
More from Amplitude
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2419:47 UTC | Export Destinations data delivery issue | minor | 1h 34m |
| Sep 2308:02 UTC | Export Destinations data delivery issue | major | 6h 5m |
| Sep 2218:49 UTC | Snowflake Data Share export delivery issue | major | 6h 4m |
| Sep 1720:05 UTC | Realtime Data Pipeline Delay | minor | 1h 11m |
| Sep 1100:19 UTC | S3 export delivery permissions - Resolved | none | 0m |
| Sep 1003:07 UTC | We are actively investigating an issue with our realtime ingestion pipelines. | minor | 54m |
Also caused by database
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 1309:16 UTC |  GitHub | Incident with several GitHub ServicesGitHub | critical | 1h 29m |
| Sep 921:53 UTC |  Snowflake | INC20000211Snowflake | critical | 1h 58m |
| Aug 2616:17 UTC |  Sentry | Issues performance is degraded in the USSentry | minor | 4h 19m |
| Aug 1216:16 UTC | GitHub | Incident with Pull Requests and IssuesGitHub | minor | 25m |
| Aug 818:57 UTC |  DigitalOcean | Account Registration, Droplets, and Related ServicesDigitalOcean | minor | 6h 3m |
| Jul 2817:41 UTC |  HubSpot | Event ingestion and retrieval delays for some North America customersHubSpot | none | 2h |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.